Archive for the ‘Leadership Profiles’ Category

VC Governance FAQ: (3) How can investors protect themselves against key-person risk from fraud in VC-backed portfolio companies?

images-4This is the third in our series of ten frequently asked questions from investors in venture capital partnerships.

Susan Mangiero, CEO of Investment Governance’s Fiduciary X, asked me the following:

Question: Given recent instances of VC-backed company fraud and questions about the management team, how can institutional investors protect themselves from key person risk?

Answer: You are asking a fundamental question here about trust, which relates to your prior question.  I could restate your question by saying, how do I know that I’ve backed someone as a GP who is trustworthy?  The answer is, you have to do your homework on that person, which means that you have to make a full range of reference calls to people who are not on the person’s reference list.  This takes resources and time.  If you are not equipped with the resources to do the work, then you need to rely on someone else’s process—but again that has to be an independent third party whose due diligence credentials are also trustworthy.

Let me turn the table on you a little bit because I sit in your shoes all the time– as a venture capitalist who bets on entrepreneurs, my greatest challenge is to sit across the table from a very enthusiastic person and judge their credibility—will they actually do what they say they are going to do?  Will they work 24/7 to get the job done?  How will they behave when unforeseen challenges occur—which they always do?  Institutional investors have to do the same thing because they are betting on people, and they need to establish a considerable measure of trust if they are going to sign on to a 10 year commitment to invest in illiquid assets.  This is the toughest part of our jobs—as I look back over my the 14 years I have spent in venture capital as part of my 29 year finance career, the biggest mistakes I have made have always been related to key person risk, as opposed to picking the “wrong” technology.

Keynote Speech at the Global Security Challenge, Chicago, September 22

imagesI will be the keynote speaker at the America Midwest Regional Final competition of the Global Security Challenge (GSC) on September 22nd in Chicago.  This event is part of a global competition to deliver innovative solutions to pressing cybersecurity problems.  The GSC Security Summit 2009, which will be held November 13 in London, will see the culmination of the six regional finals held around the world in September and October.  The Summit will include the final pitches from each regional finalist in the SME and Start-up categories, as well as the ‘Dragon’s Den’ style closed-door Q&A with the expert Judging Committees. The award categories are:

  • Best Security SME
  • Most Promising Security Start-up
  • Most Promising Security Idea

Top contenders from previous Global Security Challenge competitions have subsequently raised over $55 million in new capital.  The current open competition is for the “Most Promising Security Idea”:

The GSC committee recognizes that there are many potentially disruptive innovations that have yet to reach commercialization. Through the Most Promising Security Idea category, the GSC encourages innovators to continue to pursue their ideas and efforts. The award is designed to support and promote researchers, infant companies (with no revenue), and any other inventors who just have an idea for a security solution.

The winners of this category will receive:

  • $10,000 cash grant, sponsored by Accenture.
  • Mentorship from Mark Shaheen, managing director of Civitas Group.
  • Unparalleled networking opportunity with government officials and industry leaders.
  • Invaluable publicity.
  • Examples of our areas of interest are (but are not limited to): biometrics, detection sensors, cyber security, video surveillance, RFID, personnel protection, encryption software, data-mining, biotechnologies, and explosive trace detection. Who can Apply?: Eligible entrants must be a company, or one or more individuals, whose idea did not generate revenue in 2008.Deadline for Submissions: September 1, 2009 at 11.59 GMT.

For more information on the GSC CLICK HERE.  I am proud to be involved with this competition as it represents the type of innovation challenge that drives entrepreneurs to develop breakthrough ideas into real companies.

Setbacks in White House and DHS Organizational Responses to Securing Critical Infrastructure—a Troubling Trend?

images-3Organizational challenges and governance questions appear to be gaining the upper hand in faltering efforts by the White House and DHS to address America’s cybersecurity.  Last week two respected leaders in the cybersecurity realm, Melissa Hathaway of the White House and Mischel Kwon of the Department of Homeland Security Computer Emergency Response Team (DHS CERT), announced their resignations.

Below I quote from reports by the Wall Street Journal and the Washington Post:

From the WSJ’s Siobhan Gordon on Melissa Hathaway, reported on August 4, 2009:

images-2

The White House’s acting cybersecurity czar announced her resignation Monday, in a setback to the Obama administration’s    efforts to better protect the computer networks critical to national security and the global economy. The resignation of Melissa Hathaway, Barack Obama’s choice to monitor the nation’s online security, is a blow for the administration, which had made the position a priority. The resignation highlights the difficulty the White House has had following through on its cybersecurity effort.  In February, the White House tapped Ms. Hathaway, a senior intelligence official who had launched President George W. Bush’s cybersecurity initiative, to lead a 60-day cybersecurity policy review. Ms. Hathaway completed her review in April, but the White House spent another 60 days debating the wording of her report and how to structure the White House cyber post.  National Economic Adviser Larry Summers argued forcefully that his team should have a say in the work of the new cyber official.  The result was a cybersecurity official who would report both to the National Security Council and the National Economic Council. Supporters said that arrangement would cement cybersecurity as a critical security and economic issue; detractors said it would require the new official to please too many masters and would accomplish little.  “It’s almost like the system has become paralyzed,” said Tom Kellermann, a former World Bank cybersecurity official who served on a commission whose work influenced the White House’s cyber planning.

From the Washington Post’s Ellen Nakashima, reported on August 8, 2009:

images-1Mischel Kwon, the director of the Department of Homeland Security’s U.S. Computer Emergency Readiness Team, submitted her resignation letter this week. … Kwon, who is the fourth US-CERT director in five years, was frustrated by bureaucratic obstacles and a lack of authority to fulfill her mission, according to colleagues who spoke on the condition of anonymity.  In March, another Homeland Security cybersecurity official, Rod Beckstrom, resigned, citing a lack of support inside the agency and what he described as a power grab by the National Security Agency.  The resignations, although unrelated, point to a larger inability of the federal government to hire, retain and effectively utilize qualified personnel, experts said.

[Note: Beckstrom has recently become the CEO of ICANN]

While these resignations do send a message, we must be equally concerned about positions that get less daily press but are equally critical because they deal with the details of policy implementation.   In my view, the fact that we are now seeing departures from people who are in critical execution positions raises a red flag, particularly because it appears that organizational dysfunction and lack of coordinated leadership are at the root of these departures.  From government’s perspective, the cybersecurity problem is difficult to address effectively because it is widespread, new, and amorphous relative to other types of criminal activity (for example, a bank robbery by an armed gunman).  It also crosses many disciplines and therefore touches multiple competing government bureaucracies.

Our nation’s policy leaders need support from empowered lieutenants to execute on policy. As a nation, we cannot afford to take our collective eye off the ball as we address the challenges faced by the U.S. economy, the U.S. capital markets, and America’s cybersecurity.  President Obama’s ambitious agenda will stand or fall on the ability of people to implement the Vision.  While critics are quick to seize upon the Administration’s mis-steps, whether you support the Administration or not, we should all be very concerned when we see highly respected domain experts voting with their feet.

The vast scope of the cybersecurity challenge and the urgency with which we must address it present us with opportunities to contribute at many levels. Let’s not stand down but rather rise up to meet this challenge head on, even if we must do so incrementally.

Bob Ackerman of Allegis Capital– America Depends on Entrepreneurs While Current Public Policy Assaults Them

Images On June 25th I moderated a panel on the implications of America’s
Innovation Crisis for Cybersecurity at the National Press Club in
Washington, D.C.  The full transcript of the slides integrated with my
prepared remarks is now posted at www.levp.com .  This event was sponsored by the non-profit Security Innovation Network.

At the end of the panel I asked each of the panelists, Bob Ackerman of Allegis Capital, Professor Randy Katz of Berkeley, and Dave Robbins of BigFix, to answer the following question:

“In closing, I would like each of our panelists to comment on the most
important change that they would like to see implemented in order to
promote the protection of our nation’s critical infrastructure.”

Bob Ackerman’s answer follows:

“The solution to the critical needs of our country  – whether it is in reinventing our economy or the innovation that is essential to protecting our nation’s critical infrastructure – will depend on the creativity and drive of entrepreneurs. At precisely the same time that political leaders are calling for expanded innovation to meet our national needs, there appears to be an almost all out assault on entrepreneurship in America – by deed if not by word.  Capital and talent are the two most valued and at the same time portable assets in the global economy.  For more than three decades, the United States was the destination for the best and brightest minds from around the world.  In the US, brilliant entrepreneurial risk takers found the resources they required to implement their dreams and an environment that rewarded those that took the risks associated with innovation – and succeeded.  Today, we are making it increasingly difficult for the best and brightest to come the US and stay to contribute to our economy. For those that are here, we are increasing the regulatory hurdles associated with building successful businesses while increasing the taxes associated investments make in long term innovation.  Stock options – once the great wealth builder for employees in start-up companies – have had much of their value striped by regulatory changes.  When combined with the current political overtones that suggest people who have achieved wealth must have somehow “cheated”  – we have created an environment where the risk/reward associated with high risk entrepreneurial innovation is seriously out of balance.  At precisely the same time where we are more dependent than ever on an innovation-driven economy and our competitors have borrowed our historical playbook – we are effectively erecting barriers to innovation in America.”

How should we respond?  We need to attract and retain the talent and capital necessary to fuel the engine of innovation.  We need to attract capital and encourage focused, systematic innovation through modifications in our tax code.  Lower tax rates for long term innovation is an excellent place to start.  We need to rethink our approach to regulation with a more constructive understanding of the levels of risk associated with (and appropriate regulation) companies as they grow and prosper.  A successful start-up company and a multi-billion dollar global player should not be subjected to the same level of regulatory oversight – in most cases. Further, our immigration policies need to focus on encouraging the world’s best and brightest to come to the United States, benefit from our educational system and remain here to contribute to our economy.  Today, our policy in this area can almost be described as “Here’s your PhD. – now go home!”.  Rest assured – the capital will follow the talent.

In parallel with the above, we need to take concrete steps to encourage companies to grow in the U.S.  This is a combination of the steps I have previously mentioned while making it easier for young companies to go public – tapping the capital they need to continue growing and adding high paying jobs to our economy.  Regulatory reform can address some of these issues but the venture industry also needs to take responsibility for re-invigorating the investment banking environment upon which a vibrant IPO market is dependent. This is an area where experience will matter.  For example, venture professionals who have lived successfully through these challenges in the past – have an invaluable historical perspective that can contribute to this revitalization.  Unfortunately, many have left or are leaving the industry.  Why – it’s become harder and harder to be successful while the rewards are being diminished.  They either retire – or they follow the entrepreneurs who are voting with their feet and talent and moving to greener pastures – in other countries.

Aspen Ideas Festival—The Founding Fathers of Blogging Discuss the End of Media

imagesI am at an early morning session where Jason Calacanis, CEO of mahalo.com, Nick Denton of Gawker, and Jeff Jarvis of BuzzMachine and the New York Daily News, discuss the challenges of printed media’s transition to online digital media. This topic and Twitter are big themes at this year’s Ideas Festival, with everyone from Steve Brill to Michael Kinsley, Norman Pearlstine and Katharine Weymouth discussing the former and Peter Hirshberg driving an army of Tweeters at #AIF09 to develop a use case for the latter.

What amazes me is that the discussion on the demise of the traditional media model amounts to a collective shrugging of the shoulders by these experts.  Given that the business model for traditional newspapers is so broken, the disagreements as to the way forward run very deep.

Some of the suggestions in this morning’s breakfast discussion include that every print article should disclose  metrics as to how many people have read it in order to establish popularity benchmarks—this becomes a way of judging market reach as well.  Risk: ‘The New York Times could become the Paris Hilton Times’.  This tension between the eroding credibility and gravitas of the “traditional press” and the “deep but unverified assertions” of many blogs is at the heart of the problem.  Building a business model that scales to capture the high ground of credibility at a large scale online is in the process of evolving.  100-journalist strong online media news organizations are now thriving (meaning profitable), per the panelists.

Chaos currently reigns. Jeff Jarvis recommends reading Clay Shirky’s Thinking the Unthinkable.

Commenting on Twitter— the speakers highlighted the asymmetry of Twitter between The Followed and Followers. Finally the discussion has turned to the fact that Twitter makes no money.  The speakers believe that the Twitter business model will turn into search-based advertising and feel that Twitter is so revolutionary that the successful business model for Twitter is at hand.

I’ve been a Twitter skeptic but am starting to see it as a useful public utility for crisis situations and spontaneous viral group eruptions (from the incipient Iranian revolution to the Aspen Ideas Festival).

Follow me on Twitter @plevensohn and check out #AIF09 in the Twitter stream to see what is going on at the Aspen Ideas Festival in real time.

Live Radio Broadcast Today on American Innovation Crisis at 4PM EDT/ 3PM CDT/ 1PM PDT– Robert Rodriguez of Security Innovation Network and Pascal Levensohn Interviewed

images-1imagesimages-3

images-4

Scott Draughon, Anyck Turgeon, Robert Rodriguez, Pascal Levensohn

At 4 pm EDT on June 17 Robert Rodriguez, chairman of the Security Innovation Network, and I will discuss the recession’s implications on the continuing pace of American innovation on MyTechnologyLawyer, a live radio show.

The title of the hour-long show is “The Innovation Crisis in America.” The format for the show will be conversational, and I expect that our hosts, Anyck Turgeon of Crossroads Systems and Scott Draughon, originator and the main host of the show, will elicit some provocative answers through their questions.

Among the questions that we will discuss:

What is Innovation?
What supports the argument that there is an innovation crisis in America?
How does Silicon Valley fit into the innovation ecosystem?
How has global competitiveness changed over the past decade, how do observers measure changes in competition, and what does this mean for America?

Listeners can tune into the show live by going to this link: CLICK HERE

The show will be recorded and accessible for downloads at your convenience at www.mytechnologylawyer.com/crossroads .

Whither Venture Capital– A Constructive Perspective from the Kauffman Fellows Program

images-2There is plenty of ink flowing with speculation on the future of the venture capital industry.  Phil Wickham, CEO of the Kauffman Fellows Program, has a constructive perspective on this topic, which he expressed in his CEO recap in the Kauffman Fellows Program eBulletin that was published on June 2.

Below, I’ve quoted his key observations from the newsletter, with which I agree:

“… I [have] found two camps regarding venture capital: the majority believes venture is the answer to all our needs (mostly entrepreneurs) and the minority seems to think that the entire industry couldn’t fall of the edge of a cliff fast enough (mostly policy and academia). I have to say that the whole thing alarmed me, since we so strongly believe that the answer is nuanced and solidly in the middle of these two extremes. The CVE’s [Center for Venture Education] DNA is that of an “entrepreneur-first” organization, growing out of the culture and values of Mr. K [Ewing Marion Kauffman] and his Marion Labs team that put together and operated the Kauffman Foundation.

Since our full independence from the [Ewing Marion Kauffman]Foundation in 2001, our focus has been to anticipate as much as possible the evolution of the entrepreneur’s needs and opportunities, since we are management’s primary service provider. As a result, we have included the unique expertise of tech transfer funds, angel groups, corporate venture funds, international government seed funds and even foundation investors in the Kauffman Fellows Program as we strive to build a curriculum with maximum value for our customers.

… We’ve concluded a few simple things. First, that entrepreneurial capital is about enabling scale, and the value we deliver as an industry is much the same at any stage or in any environment. Second, that the CVE’s intellectual capital built up over the past 15 years is broadly applicable across all forms of entrepreneurial capital. Third, within that body of knowledge, our evolving expertise in leadership and managing the human dynamic has far more long-term impact than anything else we do. Finally, we are starting to discover that there is a much broader opportunity to spread this leadership know-how to all of the players in the eco-system: university researchers, entrepreneurs, LPs, government policy experts and service providers. We think that if – across the globe – each positional player can come to understand their own and each other’s roles and put their collaborative talents and energies behind the entrepreneur’s imagination, the world will be a better place for our children to inherit.”

Thoughts on Innovation and Competitiveness– From Aeschylus to (Norman) Augustine

0309112230 In 2007 the National Academies published an important essay by Norman Augustine, former CEO of Lockheed Martin and a deep thinker on America's slipping global competitiveness, titled "Is America Falling Off the Flat Earth?".  This brief monograph is required reading for anyone seeking facts about how America's global competitiveness is declining– as well as clear recommendations for the way forward.  Mr. Augustine touches on the declines in education, in business, in technology, and he diagnoses the self-inflicted nature of a society's successful development that leads in this direction. At its core, this essay is a passionate  appeal for coordinated national action to catalyze a multi-disciplinary program designed to win in a radically new global playing field.

What Mr. Augustine refers to as the competitiveness ecosystem includes the innovation ecosystem.  It is clear today that the global financial crisis which began in early 2008 has only accelerated the negatives, both by catalyzing further spending cuts in critical areas of long-term research and by worsening the odds that our government will recognize the immediacy of the need for the allocation of critical financial resources to get America's innovation train back on track.

A couple of my favorite quotes from the essay follow:

Perhaps the most incisive summary to be found, as far as the nation's competitiveness ecosystem is concerned, comes from the 2,500 year-old writings of Aeschylus:

So in the Libyan fable it is toldImages
That once an eagle, stricken with a dart,
Said, when he saw the fasion of the shaft,
"With our own feathers, not by others' hands,
Are we now smitten".

 

In America, we are to a considerable degree living off past investments, the comparatively strong position the nation held at the end of World War II, and the prevalence of English as the predominant language of business, government, and technical education.  But the impact of those discriminators appears to be diminishing.  Simply stated, we have been eating our seed corn. . . . We are witnessing a gradual, albeit accelerating, erosion rather than a single cataclysmic wakeup call. . . . Charles Darwin observed that "it is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change."

Images-2

While there's been a lot of "Change" in Washington in the last few months, we are still at the bottom of the mountain.   The challenge ahead of us requires our policymakers to understand that the Change we must be investing in now is open-ended, risk-tolerant, and all-consuming. It is the long-term change that will protect our nation's posterity, and, by its very nature, is not politically expedient.  Sadly, the posterity baby has been thrown out with the bathwater many times in the course of the development of America's national obsession with immediate gratification, and we are paying a heavy price for this short sightedness today.     

Taking Silicon Valley’s Innovation Message to Washington: A Special Event on Cyber Security at the National Press Club June 25th Sponsored by the Security Innovation Network

Logo_sub

Four years ago I became very concerned that the threats to our nation's critical infrastructure from cyber attacks were not only increasing, but that the escalating risks to our country's economic and national security were being largely ignored outside of the intelligence community and small groups of innovative entrepreneurs focused on addressing this problem.  Through Levensohn Venture Partners' involvement as the lead venture sponsor of the IT Security Entrepreneurs' Forum (ITSEF) since its inception in 2007, and through my personal initiatives advocating public policy solutions to address cyber security issues, I have had some positive impact in increasing awareness of this problem.  The non-profit Security Innovation Network, on whose board of directors I now serve, is taking this message to Washington on June 25th. I am joining an unusual group of thought leaders crossing big business, small business, academia, venture capital, and government who have all come together to address the urgent need for solutions to our nation's cyber security vulnerabilities:

Admiral (Ret.) Michael McConnell
Sr. Vice President, Booz Allen Hamilton
Former Director National Intelligence
 
David Cullinane
Chief Information Security Officer
eBay

Tony Sager
Chief Vulnerability Analysis & Operations
National Security Agency
 
Jerry Archer
Chief Information Security Officer
Intuit

Randy Katz
United Microelectronics Corporation Distinguished Professor
EE and Computer Science Department, UC Berkeley
 
Dr. James Finley
CEO, The Finley Group
Former DOD Deputy Under Sec.
Aquisition & Technology

 

Dave Robbins
Chief Executive Officer
BigFix
 
Bob Ackerman
Allegis Capital
Managing Director and Co-Founder

 
John Weinschenk
Chief Executive Officer
Cenzic

 
Steve Elefant
Executive Director
Heartland Payment Systems

 
Robert Rodriguez
Chairman
Security Innovation Network

 
David Bryan
Executive Vice President
ManTech International

 
Dr. Douglas Maughan
Program Manager
Department of Homeland Security S&T

 
Bob Bragdon
Publisher
CSO Magazine

 

A brief description of my panel follows:

The Innovation Crisis in America—Implications for Cyber Security

The global financial crisis has exacerbated long-term negative trends
undermining the foundations of America’s economic growth engine.
Entrepreneurs, corporate and academic research and development
professionals, and venture capitalists are inextricably linked together
in this crisis. Declining spending on basic research by the U.S. Government and universities, reduced corporate R&D expenditures,  and systemic risks to the integrity of the venture capital growth engine are converging to undermine the development of cutting
edge future solutions needed to protect our country’s cyber security.
This perspective from two venture capitalists, a leading academic, and
a successful security entrepreneur highlights the interdependence of
these communities and the implications to our country’s prospects for
sustainable economic growth, new job creation, and national security.

Panel Chair: Pascal Levensohn

Panelists:

Dave Robbins, CEO BigFix
Bob Ackerman, Managing Director & Co-Founder, Allegis Capital
Randy H. Katz, United Microelectronics Corporation Distinguished Professor, EE & Computer Science Department UC Berkeley
Co-Chair, Committee on Assessing the Impacts of Changes in the
Information Technology and Research and Development Ecosystem, National
Research Council of the National Academies

Attendance at this special event will be limited to 125 applicants.

Registration Fee: $75.00

Registration Fee for Government Employees: $45.00

Registration Fee for Media: No Charge

For more details about the Security Innovation Network and this special event, CLICK HERE.

Excuse Me– Have You Seen My Hard Drive?

Images

Believe it or not, according to a report from the Washington Post, “the National Archives lost a computer hard drive containing a large amount of sensitive data from the Clinton administration, including Social Security numbers, addresses, and Secret Service and White House operating procedures, congressional officials said yesterday...”

Apparently, the drive was lost between October and March, and it contained one terabyte of data — enough material to fill millions of books… According to California Republican Rep. Darrell Issa,  the hard drive was moved from a "secure" storage area to a workspace while it was in use. The inspector general explained that at least 100 badge-holders had access to the area where the drive was left unsecured… Besides those with official access to sensitive material, the inspector general said janitors, visitors, interns and others passed through the area… Further, the workspace is in an area that Archives workers pass through on their way to the bathroom…

Many things trouble me about this report—but the biggest one is that inexpensive, commercially available solutions that would have made the hard drive useless to unauthorized parties have been around for years.  These solutions cost less than $100 and there are numerous quality systems available.  For example, John Muir and Bill Bosen of Trusted Strategies first built one in 1987, and this solution eventually became Pointsec. There are Federal security standards that should have enforced encryption. What were these people not thinking?

People in the National Archives are charged with organizing, preserving and protecting data, there are Federal requirements to do so, there have been numerous previous incidents from which to learn, and the means to provide adequate security are readily at hand. How can there be any excuse for this?

There is a lot to worry about when we talk about our nation’s cybersecurity vulnerabilites.  But we are talking about a fundamental breakdown in process here, and this worries me more than anything.  This incident is striking evidence of the truth that security is only partially a technology problem, and is largely an issue of personal and social responsibility.  Until people grasp that reality,  security will be elusive…

How can we expect to protect our country, even if we do manage to enact reforms that will allow innovative solutions to find their way into the hands of those who need them, when the barn door is being left wide open?
Images-1